Refund policy

At Babydoll Beauty, customer satisfaction is our priority.

Return Eligibility

Customers may request a return within 7 days of receiving the order if:

• The item is damaged

• The item is defective

• The wrong item was delivered

To qualify for a return:

• The item must be unused

• The item must be in its original packaging

• Proof of purchase must be provided

Non-Returnable Items

Certain items cannot be returned, including:

• Used products

• Personal care or hygiene products once opened

• Items damaged due to misuse

Refund Process

After receiving and inspecting the returned item:

• Approved refunds will be processed within 5–10 business days

• The refund will be issued through the original payment method

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to an error on our part.

Contact for Returns

For return requests, please contact us:

Email: hausofbabydoll@gmail.com